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Sunday
Sep092012

TOC: Second Pass

Armed with the information from the Windows Phone Summit, it’s time to take another stab at the TOC, or Table of Contents. I’ll be referencing my notes from the Summit, which are available in three separate blog posts, Windows Phone Summit Notes, Part 1, Windows Phone Summit Notes, Part 2: Demo, and Windows Phone Summit Notes, Part 3: Deep-Dive Demo.

You may recall from TOC: First Thoughts that I had constructed what I described as a rough and complete feature list rundown, which I honed into a general list of topic areas. I tried to push that into an early TCO but didn’t really like how it was turning out. So let’s start with the topics list and see whether we can add information from the Summit to that list. (We also need to take into account feedback from the comments to those earlier posts.)

So we started with this:

 

Accounts

General User Experience

Personalization – Including personal suggestions service and Data Aware

Phone and People

Messaging

Calendar

Internet

Music, Videos, and Podcasts

Games

Office

Parental Controls

Photos and Camera

Maps and Local Scout

Utilities – Alarm, Calculator, etc.

Business Use – Side loading, policies

 

Looking through the Summit notes (and the feedback), we can plug in a few more items (in bold)…

 

Why Windows Phone?

Choosing the Right Handset

Migrating from Android or iOS

Accounts – with services integration

General user experience

Personalization – Including personal suggestions service – Software updating?

Sharing as a general topic? NFC, Email, social networks, Messaging. Etc.

Phone and People

Messaging

Calendar

Internet

Music, Videos, and Podcasts

Games

Office

Windows Phone Store

Security and Parental Controls

Photos and Camera

Maps and Local Scout – Locations services

Skype and VoIP apps and services (part of Phone?)

Wallet (and NFC for Wallet)

PC/device/Xbox/phone integration – Companion apps, sync, etc. Bluetooth peripherals here?

Utilities – Alarm, Calculator, etc.

Networking – cellular with Data Aware, Wi-Fi, Bluetooth, ad hoc for games/apps

Business and enterprise features  – Side loading, policies, Company Hub, etc.

 

While that’s still not the full topic list and is certainly not in any kind of order that makes sense, you can see that the topic list has expanded dramatically even though there are just high level items. There’s a lot of stuff there. So before moving on my notes from the leaked Joe B. video from early this year, let’s see if there’s a way to break this down into a simpler organizational structure.

Some of this stuff could be considered backgrounder-type material, or chapters/topics that have little or nothing to do with actually using the phone. For example, the following items from the list above might logically be put into a preliminary, background section up-front in the book:

Getting Started or Before Your Buy (or whatever)

Why Windows Phone?

Choosing the Right Handset

Windows Phone and Accounts

Migrating from Android or iOS

After that, there are some topics that seem to be about general usage. So you’re using the phone, but still getting to know how it works. Perhaps…

Getting Around Windows Phone (or whatever)

Metro: The Windows Phone User Experience

Personalizing Windows Phone

Sharing with Others

There’s a bunch of chapters about apps and games. But maybe the phone and MMS stuff should be up front, and perhaps bundled with other (new but) core functionality

More Than Just a Phone (or whatever)

People

Phone, Skype and VoIP

Messaging

Maps, Local Scout, and Location Services

Wallet

Do we handle apps and games together as below? Or do functional sections (productivity, entertainment) make more sense?

Apps and Games

Email

Calendar

Internet Explorer

Music + Videos (or Music, Podcasts, TV Shows, and Movies)

Pictures + Camera

Office + OneNote

Windows Phone Utility Apps

Windows Phone Store

Games (plus Xbox integration?)

And then we have four or five more areas that sort of don’t go together. Advanced topics? Taking it to the next level?

Advanced Windows Phone (Probably not: You need to know about this stuff)

Integrating with PCs and devices

Security and Parental Controls

Networking

Windows Phone at Work: Business Features

 

As with the first pass at this, I’m not satisfied with the structure. I think that Apps + Games bit needs to go, and be replaced by functional sections (productivity, entertainment, and so on) for starters. That last bit is a mess too, and those chapters/topics need to find homes that make sense.

Still. It’s a start. And even in this rough second pass, with a few small changes I think we’re at something that, while not quite there, is starting to look like a book…

 

Getting Started

Why Windows Phone?

Choosing the Right Handset

Windows Phone and Accounts

Migrating from Android or iOS

Understanding Your New Phone

Metro: The Windows Phone User Experience

Personalizing Windows Phone

Sharing with Others

More Than a Phone

People (and Me?)

Phone, Skype and VoIP

Messaging

Maps, Local Scout, and Location Services

Wallet

Windows Phone Store and the Apps Ecosystem

Productivity Apps

Email

Calendar

Internet Explorer

Office + OneNote

Windows Phone Utility Apps

Entertainment Apps and Games

Music + Videos

Pictures + Camera

Games

Windows Phone for Kids (Parental Controls)

Taking It to the Next Level

Integrating with PCs and devices

Security and Networking

Windows Phone at Work: Business Features

 

So. What’s wrong with it? What’s missing?

 

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Reader Comments (5)

Under the Security topic, I would suggest to talk about security best practices for individual user as well as some insight into entreprise-level security measures applicable to WP8.^

I don't see anything missing in the list for the moment.

September 9, 2012 | Unregistered CommenterRambaldi

One of the most asked questions by a user is how do I do XXX. We need to cover the basic usage features. EG: how do I use narration to send a text message and spell out an uncommon word? How do I add a new phone number. A lot of people really want a simple Q and A section. Perhaps with links to the features description in other parts of the book.

September 10, 2012 | Unregistered CommenterShane Michelon

Paul,
I would suggest adding a section that details the differences between Windows phone 7.5 and Windows phone 8, For example there isn't a universal way to adjust the font to a larger size in Windows phone 7.5 or video sound would not play through a Bluetooth headset. These are just two short coming with Windows phone 7.5 that hopefully has been addressed. So, generally for those of us already using Windows phone 7.5 how will our user experience improve? This could be a few paragraphs in the intro or the why Windows phone section.

Thanks for the opportunity to give input.

September 10, 2012 | Unregistered CommenterTobor

Shane: You're hitting on a very important structural issue. That is, is the book organized by the stuff in the product (features, apps, as I've laid it out) or more pragmatically: Here's how you do xxxx. I guess they're not mutually exclusive. But I want to make sure the book answers the questions and that people can find what they need. Kind of a fun fact, when I was writing Windows 8 Secrets, I had to two notes on the wall in front of me. One said "HOW?" and the other said "WHY?"

September 10, 2012 | Registered CommenterPaul Thurrott

Tobor ... Yes, I've been thinking about how to address the differences between versions and also whether to mention when a certain feature debuted. I'm not sure whether the latter matters. But the former, which you bring up, is a good thing to keep in mind.

September 10, 2012 | Registered CommenterPaul Thurrott

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